First-line Supervisors of Office and Administrative Support Workers directly supervise and coordinate the activities of clerical and administrative support workers.
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Print Occupation
- First-Line Supervisors of Office and Administrative Support Workers
Business, Management and Administration
What do they typically do
- Discuss job performance issues with employees to identify causes and to work on solving the problems
- Resolve customer complaints or answer customers' questions about policies and procedures
- Recruit, interview, and select employees
- Work with management to implement the organization's policies, procedures, and service standards
- Evaluate employees' job performance and recommend appropriate personnel action
- Guide employees in handling difficult or complex problems and in settling escalating complaints or disputes
- Train or instruct employees in job duties and company policies or arrange for others to lead training
- Supervise work of office, administrative, or customer service employees to make sure they maintain quality standards, deadlines, and proper procedures
Number of Jobs
Average Annual
Job Growth +0.1%
Job Openings 4,199
Industry/Employer
Accounting and Bookkeeping Services
Advertising and Related Services
Animal Slaughtering and Processing
Architectural and Engineering Services
Auto Parts, Accessories, and Tire Stores
Automobile Dealers
Building Equipment Contractors
Building Finishing Contractors
Building Foundation/Exterior Contractors
Building Material and Supplies Dealers
Business Support Services
Civic and Social Organizations
Colleges and Universities
Commercial Goods Merchant Wholesalers
Commercial Machinery Repair/Maintenance
Community Care Facility for the Elderly
Computer Systems Design and Rel Services
Converted Paper Product Manufacturing
Educational Support Services
Electronic Markets and Agents/Brokers
Electronics and Appliance Retailers
Elementary and Secondary Schools
Emergency and Other Relief Services
Employment Services
Fabric Mills
Facilities Support Services
Freight Transportation Arrangement
Furniture and Home Furnishings Retailers
General Medical and Surgical Hospitals
Health and Personal Care Retailers
Highway, Street, and Bridge Construction
Home Health Care Services
Individual and Family Services
Insurance Agencies, Brokerages & Support
Insurance Carriers
Investigation and Security Services
Junior Colleges
Machine Shops and Threaded Products
Machinery & Supply Merchant Wholesalers
Management & Technical Consulting Svc
Management of Companies and Enterprises
Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
Medical Equipment and Supplies Mfg
Motor Vehicle Parts Manufacturing
Motor Vehicle/Part Merchant Wholesalers
Museums, Parks and Historical Sites
Natural Gas Distribution
Newspaper, Periodical, Book, and Directory Publishers
Nondepository Credit Intermediation
Nonmetallic Mineral Mining and Quarrying
Nonresidential Building Construction
Nursing Care Facilities
Office Administrative Services
Offices of Dentists
Offices of Other Health Practitioners
Offices of Physicians
Other Ambulatory Health Care Services
Other Amusement & Recreation Industries
Other Electrical Equipment & Components
Other Miscellaneous Manufacturing
Other Miscellaneous Retailers
Other Motor Vehicle Dealers
Other Professional & Technical Services
Other Schools and Instruction
Other Specialty Trade Contractors
Other Support Activities for Transport
Other Support Services
Other Wood Product Manufacturing
Outpatient Care Centers
Performing Arts and Sports Promoters
Personal Care Services
Plastics Product Manufacturing
Power Generation and Supply
Printing and Related Support Activities
Professional and Similar Organizations
Remediation and Other Waste Services
Residential Building Construction
Residential Mental Health Facilities
RV Parks and Recreational Camps
Scheduled Air Transportation
Scientific Research and Development Svc
Semiconductor and Electronic Components
Services to Buildings and Dwellings
Software Publishers
Spectator Sports
Sporting Goods, Hobby, and Musical Instrument Retailers
Support Activities for Air Transport
Support Activities, Road Transportation
Textile and Fabric Finishing and Fabric
Travel Arrangement & Reservation Service
Traveler Accommodation
Utility System Construction
Vocational Rehabilitation Services
Warehousing and Storage
Water, Sewage and Other Systems
Education & Training
- Education Most occupations require training in vocational schools, related on-the-job experience, or an associate's degree.Associated Programs or MajorsLicense
NC Workforce Credentials
Private Training Programs
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