First-line Supervisors of Retail Sales Workers directly supervise and coordinate activities of retail sales workers in an establishment or department. Their duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory Their duties.
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- First-Line Supervisors of Retail Sales Workers
Marketing
What do they typically do
- Teach staff how to handle difficult and complicated sales
- Provide customer service by greeting and assisting customers and by responding to their questions and complaints
- Enforce safety, health, and security rules
- Inventory stock and reorder when inventory drops to a specified level
- Assign employees to specific duties
- Monitor sales activities to make sure that customers receive satisfactory service and quality goods
- Hire, train, and evaluate personnel, promoting or firing workers when appropriate
- Direct and supervise employees who take inventory, reconcile cash receipts, or provide services for customers
Number of Jobs
Average Annual
Job Growth +0.1%
Job Openings 5,077
Industry/Employer
Auto Parts, Accessories, and Tire Stores
Automobile Dealers
Automotive Equipment Rental and Leasing
Automotive Repair and Maintenance
Beer, Wine, and Liquor Stores
Book Retailers and News Dealers
Building Material and Supplies Dealers
Business Support Services
Clothing and Clothing Accessories Retailers
Colleges and Universities
Drycleaning and Laundry Services
Electronics and Appliance Retailers
Emergency and Other Relief Services
Furniture and Home Furnishings Retailers
Gasoline Stations
General Medical and Surgical Hospitals
Health and Personal Care Retailers
Jewelry, Luggage, and Leather Goods Retailers
Lawn & Garden Equipment/Supplies Stores
Machinery & Supply Merchant Wholesalers
Motor Vehicle/Part Merchant Wholesalers
Museums, Parks and Historical Sites
Nondepository Credit Intermediation
Other Amusement & Recreation Industries
Other Miscellaneous Retailers
Other Motor Vehicle Dealers
Personal Care Services
Shoe Retailers
Spectator Sports
Sporting Goods, Hobby, and Musical Instrument Retailers
Traveler Accommodation
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
NC Workforce Credentials
Private Training Programs
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