Receptionists and Information clerks respond to questions from the general public, customers, visitors, and other interested parties. They provide information about an establishment's activities and the location of departments, offices, and employees within the organization.
Webforms
Print Occupation
- Receptionists and Information Clerks
Business, Management and Administration
What do they typically do
- Answer the telephone and take messages or forward calls
- Schedule and confirm appointments and maintain calendars
- Greet customers, clients, and other visitors
- Check in visitors and direct or escort them to their destinations
- Inform other employees of visitors' arrivals or cancellations
- Enter customer information into the organization's database
- Copy, file, and maintain paper or electronic documents
- Handle incoming and outgoing correspondence
Number of Jobs
Average Annual
Job Growth +0.9%
Job Openings 5,905
Industry/Employer
Accounting and Bookkeeping Services
Advertising and Related Services
Automobile Dealers
Automotive Repair and Maintenance
Building Equipment Contractors
Building Finishing Contractors
Building Foundation/Exterior Contractors
Civic and Social Organizations
Colleges and Universities
Community Care Facility for the Elderly
Death Care Services
Electronic Equipment Repair/Maintenance
Electronic Markets and Agents/Brokers
Elementary and Secondary Schools
Employment Services
Furniture and Home Furnishings Retailers
General Medical and Surgical Hospitals
Health and Personal Care Retailers
Home Health Care Services
Individual and Family Services
Insurance Agencies, Brokerages & Support
Junior Colleges
Machinery & Supply Merchant Wholesalers
Medical and Diagnostic Laboratories
Nonresidential Building Construction
Nursing Care Facilities
Offices of Dentists
Offices of Other Health Practitioners
Offices of Physicians
Other Amusement & Recreation Industries
Other Motor Vehicle Dealers
Other Personal Services
Other Professional & Technical Services
Other Schools and Instruction
Other Specialty Trade Contractors
Outpatient Care Centers
Personal Care Services
Professional and Similar Organizations
Residential Building Construction
Residential Mental Health Facilities
Technical and Trade Schools
Traveler Accommodation
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
NC Workforce Credentials
Private Training Programs
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